Psychological Health & Emotional Intelligence Training

🧠  Psychological Health & Emotional Intelligence

Certificate Code: GS-PH-  |  Duration: ~3 Hours  |  Modules: 12  |  Exam: 20 Questions  |  Pass Mark: 80%

“The most expensive workplace injury has no physical scar.”

Mental health problems cost Canadian employers $51 billion every year — more than any single physical hazard category. But psychological workplace injuries are preventable with the right leadership, awareness, and skills. This forward-thinking course combines Canada’s national standard for psychological safety (CSA Z1003) with practical emotional intelligence skills that transform how leaders and teams function.

What You Will Learn

• Apply all 13 psychosocial factors from CSA Z1003 to assess your workplace’s psychological safety
• Recognize the 4-stage mental health continuum and identify early warning signs before crisis occurs
• Understand and reduce stigma around mental health conditions including depression, anxiety, burnout, and PTSD
• Develop the 5 components of Emotional Intelligence (Goleman model) to lead with empathy and clarity
• Deliver effective feedback using the SBI (Situation-Behaviour-Impact) model
• Navigate workplace conflict, harassment, and bullying with both legal knowledge and practical skill
• Apply Canada’s federal harassment and violence prevention regulations in real workplace situations

Who This Course Is For:  Invaluable for supervisors, managers, HR professionals, team leads, and every worker who wants to contribute to a healthy workplace culture.

Why It Matters:  90% of top workplace performers have high emotional intelligence. Psychological safety — the belief that you can speak up without fear — is the single strongest predictor of team performance identified by Google’s Project Aristotle research.